Frequently Asked Questions
Everything you need to know about our authentic Rudraksha and spiritual accessories.
How do I know if the Rudraksha beads are authentic?
Every Rudraksha from Himalaya Rudraksha Anusandhan Kendra is lab-tested and comes with an official Certificate of Authenticity to ensure you receive only genuine, high-quality spiritual beads.
How long does shipping take for domestic and international orders?
Domestic orders within India typically arrive within 5-7 business days, while international shipping usually takes 10-15 business days depending on the destination and customs clearance.
Can I wear my Rudraksha while sleeping or showering?
To maintain the longevity and energy of the beads, we recommend removing them before sleeping or bathing to avoid contact with chemicals, soaps, and physical strain.
What is your return and exchange policy?
We offer a 7-day return policy for items in their original, unused condition. Please note that personalized or energized items may have specific return restrictions.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and secure international payments via PayPal to ensure a smooth checkout experience.
Do you provide guidance on which Rudraksha is right for me?
Yes, we offer expert consultation services based on your birth chart and specific life requirements to help you choose the most beneficial bead or combination.