Returns & Exchanges
At Himalaya Rudraksha Anusandhan Kendra, we take pride in the authenticity and quality of our spiritual fashion products. If you are not completely satisfied with your purchase, we offer a 7-day return policy for unused items in their original packaging.
Return Process
- 1.Initiate Request
Contact our support team via email or our website portal within 7 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the product in its original box with all certificates of authenticity and tags attached to ensure it is protected during transit.
- 3.Shipment
Send the package back to our headquarters using a tracked courier service; please ensure the RMA number is clearly marked on the exterior.
- 4.Quality Inspection & Refund
Once our experts verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.